How to place an online Order
Many of our new customers have enquired as to how they can place an online order. We thought of making a short video to help with the process. When placing your order, you can follow these 6 simple steps once you have filled your cart with your new toys!
Step 1: Checkout Options - Create your account (it takes 1-2 mins), or login as an existing customer.
Step 2: Billing Details - Where you enter your billing address.
Step 3: Delivery details - Where you enter your delivery address.
Step 4: Delivery Method - Choose between collecting from one of our stores or having your order delivered to your door.
Step 5: Payment Method - Here you can choose between paying in store, EFT (bank transfer), or instant payment (PayFast)
Step 6: Confirm Order - This is the final step. Verify that all details are correct and that you have not forgotten anything.
Once you have placed your order, you will receive an email confirmation which will include your order and order ID.
Please note* It can take 1-3 business days to process your order once we have received payment, and have it either ready for collection or awaiting courier pickup.
You will be notified when your order is ready to collect, or if you opted for delivery you will be provided with a tracking number for your convenience.